1. Refund

1.1. If the buyer declares within 14 days that the promotional goods do not meet the usual quality requirements for these goods and the Seller confirms, the money will be returned within 5 working days.

1.2. The buyer has the right within 14 working days to request repair or remake of products created by advertising means.

1.3. The seller is not responsible for the deterioration of the quality of multimedia goods, if the customer or persons to whom the customer transferred the goods used them for purposes other than those for which such goods are normally used, did not comply with the requirements specified in the instructions.

1.4. The service will not be changed, defects will not be removed free of charge, and money will not be refunded if the defects in the service occurred due to the customer's violation of the rules for using or storing the product.

1.5. In order to return the service(s) based on the first point of the rules on the return of goods, the buyer can do so within 14 (fourteen) calendar days from the day the service was provided to the buyer by informing the seller using the means of communication specified in the contact section, indicating the name of the returned service, the order number and the reasons for the return.

1.6. The seller deletes work files from the computer after 14 (fourteen) calendar days from the day of delivery of promotional services to the buyer.